Book With Confidence
Be reassured when you choose to book with us.
At Thorpe Park Hotel and Spa, you can be confident that from the moment you step through our doors, our friendly and experienced team will offer you a warm welcome, and that all the correct safety guidelines are in place. From our restaurant and bar areas, to guest bedroom and spa facilities, you can feel sure that your safety is our number one priority.
Extra Health & Safety Measures
We have many measures in place to help us all stay safe. Safety guidelines for the spa, pool, restaurant, and all other public areas in the hotel can be found in the guide below to help you feel confident when you visit:
We’re Good To Go Industry Standard
We're proud to have been awarded the 'We're Good To Go' certificate from Visit England; the official mark to confirm we have a risk assessment and the correct processes in place to make Thorpe Park Hotel & Spa safe for our team and guests.
AA COVID-19 Confident
We’re also really proud to have been accredited COVID-19 Confident by the AA – another independent assessment of the safety measures we have in place.
No Quibble Refund
To take the worry out of booking future stays please be reassured that, when booking our Fully Flexible rate, you can cancel your booking before 10am on the day of your arrival and receive a full refund. When booking an Advanced Purchase rate, your booking is non-refundable but, should circumstances change, you can change the date of your booking up to 24 hours in advance of your arrival. This is valid on all bookings made up to and including 30th March 2021. Please note, your booking is only available to transfer on a one-time basis and is subject to availability. Our full booking T’s and C’s can be found on our room booking page.
Book Direct for Complimentary Access to Spa & Fitness
By booking direct, not only do we guarantee the best rate, you will also get complimentary access to our spa and fitness areas.