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Terms & Conditions

Making your booking

Amendments and Cancellations
We appreciate that in the current climate your circumstances may change at short notice. With this in mind, we are offering flexible booking terms to enable you to book with confidence.

Your booking can be cancelled up to 48hrs in advance without charge on our no quibble cancellation policy. Should your cancellation request fall outside of this, you can use the value of your booking against future events, accommodation, food or drink, within a 3-month period. Please note that transferred reservations will be subject to availability and any rate differences, and are only available for transfer on a one-time basis.

Details and Prices
All details and prices are correct at the time of going to press, but may be subject to alteration. Once a confirmed booking has been made, you will be advised in the unlikely event of any significant programme changes or a price change. All prices include VAT at the current rate.

Special Needs and Dietary Requirements
Please notify the hotel if any of your party have any special needs or any dietary requirements when making your booking. Allergen information - we really want you to enjoy your meal with us - if you’d like information about ingredients in any dish please ask and we’ll happily provide it.

Cabaret Nights
£10 per person deposit at the time of booking.

Christmas Day
£50 per person deposit at the time of booking. Full payment required by the 1st December.

Book direct to support our family business

Not only do we guarantee you the best rate, and give you complimentary access to our spa and gym for booking direct, you'll also be supporting a local family business with over 200 years of heritage.